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Key details

About the Hotel

Schiffbaustrasse 13, Zurich, 8005

Near the Prime Tower

Great

8.3

/10

4.4

4.1

Loved by Novotel Zurich City West guests

Comfortable rooms

Excellent location

Excellent staff

Clean hotel

Easy access

"Room was good size - family of 4 fit perfectly."

Ariella from United States

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"The NO.4 tram stop is only around the corner from the hotel and passes the train station on the way to the lake and old town."

Ray S from Australia

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"Pool is open till 11pm. Perfect for relaxing after a day of touring."

damian

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4-star hotel with family-friendly amenities in Zurich

Rooms

Novotel Zurich City West offers spacious accommodations, including 144 rooms, designed for comfort and functionality. Families benefit from the availability of family-friendly rooms that can accommodate children up to 16 years old, all under a free dining offer. Select rooms include a plush king bed or twin bed options, providing versatile sleeping arrangements for all guests.

Dining

The hotel features The Gourmet Bar, which provides a variety of culinary options, including international cuisine and local specialties. Guests can also enjoy seasonal dishes and beverages, all in a relaxed setting suitable for families and travelers alike. Breakfast is served daily with fresh, local products that cater to diverse dietary preferences.

Location

Novotel Zurich City West is situated within a well-connected area, 10 minutes by tram from Zurich's city center. The vicinity to the Zurich Hardbrücke train station allows easy access to major attractions and the airport. The location combines urban sophistication with convenient transport links, making it accessible for both leisure and business travelers.

Family-friendly Features

The hotel prioritizes family travel with offerings that include children under 16 staying and dining for free. A play area provides entertainment for younger guests, ensuring they enjoy their stay. Additionally, the hotel organizes family activities, catering to the needs of both children and their parents.

Health and Safety

Novotel Zurich City West implements the ALLSAFE program, ensuring the health and safety of all guests through thorough sanitation protocols. The hotel environment is regularly inspected by Bureau Veritas, a global leader in inspection and certification. This commitment provides guests with confidence in their safety during their stay.

Highlights

Location: 10 minutes by tram from Zurich's city center

Rooms: 144 family-friendly accommodations

Dining: The Gourmet Bar with international cuisine

Family Features: Children under 16 stay and dine for free

Must-do experiences

Visit the Swiss National Museum for rich cultural insights.
Try fondue at Swiss Chuchi in the Old Town for a classic dish.
Explore trendy Zurich West for local shops and street art.
Wander through the vibrant Bürkliplatz Market on weekends.
Take a scenic walk along Lake Zurich for breathtaking views.

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Superior Double Room
2 persons
22 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Superior Twin Room
2 persons
22 sq. feet
1 Single bed
Air conditioning
Heating
room details
Superior Queen Room Armchair or Sofa
2 persons
22 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

Check Dates & Room Rates

See what's available for your travel dates

August 2026 - August 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.3/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling
Table tennis

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Playpen
Baby pushchair
Children's menu
Children's play area
Game room

Spa & Leisure

Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Armchair
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Novotel Zurich City West, The Flave of Zürich presents a delightful culinary experience that melds traditional German flavors with modern international dishes. Warm and inviting, this family-friendly venue caters to diverse dietary needs, ensuring every meal is a celebration of taste and authenticity.

The Flave of Zürich
German and International
Ambiance
A cozy, family-friendly atmosphere with a blend of traditional and modern decor.
Key Offerings
Enjoy a range of vegetarian, vegan, gluten-free, and dairy-free options for breakfast, lunch, and dinner, featuring seasonal and locally inspired dishes.
Reservation
No
Open daily from 07:00 to 23:00.

Novotel Zurich City West Location

Schiffbaustrasse 13, Zurich, 8005

Explore Zurich

Explore Zurich's Vibrant Surroundings

Migros Museum of Contemporary Art

10 minutes' walk

Contemporary art exhibitions in a sleek building. Regular guided tours enhance the experience of unique installations.

Stadion Letzigrund

19 minutes' walk

A major sports arena known for football matches and concerts. Notable for its impressive architecture.

Swiss National Museum

25 minutes' walk

Showcases Swiss cultural history through artifacts and exhibitions. Offers free admission on select days.

Kunsthalle Zurich

10 minutes' walk

Dynamic art exhibitions from emerging artists. Known for its modern take on art displayed in a vibrant space.

Bike Rentals

2 minutes' walk

Convenient bike rentals available nearby for cycling along Lake Zurich. Perfect for thrill-seekers and city explorers.

Yoga at Puls 5

2 minutes' walk

Relaxing yoga sessions offered in a tranquil environment. Ideal for unwinding after a busy day.

Swiss Bistro

1 minute' walk

Local Swiss cuisine in a cozy setting. Signature dishes include raclette and fondue, catering to various diets.

Gourmetbar

1 minute' walk

Chic bar offering a mix of international dishes and local specialties. Known for its lively atmosphere and craft cocktails.

les halles

3 minutes' walk

French-inspired menu in a relaxed bistro atmosphere. Features daily specials with fresh, seasonal ingredients.

Puls 5

2 minutes' walk

A trendy venue hosting live music and events. The vibrant atmosphere attracts a diverse crowd for casual nightlife.

Artbox.gallery

4 minutes' walk

Showcases contemporary art with a rotating exhibition schedule. A culture hub that's family-friendly and engaging.

Getting around

City Centre
Zurich 28 min · 1.4 mi
Airports
Kloten (ZRH) 18 min · 7.1 mi
St. Gallen-Altenrhein (ACH) 158 min · 65.2 mi
Train
Zürich Hauptbahnhof 27 min · 1.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of CHF 32 per person per day.

Pets

Pets are allowed on request.

Languages

English, German, French, Spanish, Italian, Portuguese, Greek, Turkish, Arabic, Slovak

Year renovated:

2011

Number of floors:

Number of rooms:

156

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Novotel Zurich City West is favored for its spacious rooms and convenient location near public transport, with the Hardbrucke train station just a short walk away, making access to the city center easy. Guests appreciate the modern facilities, including a pool that, while some find it a little cool, is generally not too crowded. Many highlighted the good breakfast, and families often find the sofabed rooms practical for children, though a few guests felt the restaurant menu could offer more choice.

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Review score

Based on 854 verified reviews

8.1 /10

Great

82 %

Recommend

Staff

8.8/10

Comfort

8.6/10

Paid Wi-Fi

7.2/10

Breakfast

7.6/10

Pros

City center proximity

Polite staff

Comfortable beds

Clean rooms

Good location

Cons

Non-working coffee machine

based on 1588 reviews

4/5

Andy from United Kingdom

Family with children

Superior Queen Room Armchair or Sofa

3 nights in November 2025

Reviewed: February 13, 2026

6/10

lacking parking early housekeeping

The lack of on-site parking was really frustrating. I wasted over half an hour searching for a spot! The parking garage underneath doesn't belong to the hotel, so spaces aren't guaranteed. the housekeeping barged in at 9 AM despite our 'do not disturb' sign. It was a shock to have them walk in when someone was using the restroom!

0 Helpful

Jason from United Kingdom

Family with children

Superior Double Room

3 nights in October 2025

Reviewed: December 16, 2025

9/10

Solid Hotel Experience

separate sinks friendly server

The hotel provided a nice room. It included two separate sinks. Breakfast service had a friendly server named Dawit.

0 Helpful

Theodore from Greece

Business traveller

Superior Queen Room Armchair or Sofa

4 nights in September 2025

Reviewed: December 01, 2025

9/10

public transportation extensive buffet easy travel

the location offered excellent access to public transportation options. tram stops were nearby allowing easy travel to various destinations. the breakfast buffet was quite extensive and included many choices.

The gym had limited equipment. It was small and might not accommodate many guests at once

0 Helpful

Ethan from United Kingdom

Family with children

Superior Queen Room Armchair or Sofa

3 nights in November 2025

Reviewed: November 21, 2025

8/10

good sofabed tram station hardbrucke station

the room had a good sofabed. it worked well for a child. the technopark tram station is close by. the hardbrucke station is also nearby.

the restaurant did not have much choice.

0 Helpful

Charles from United Kingdom

Business traveller

superior queen room armchair or sofa

1 night in October 2025

Reviewed: November 14, 2025

9/10

a pleasant stay

vast spread helpful staff

the breakfast buffet was excellent with a vast spread suitable for everyone. i also appreciated the location for the letizgrad stadium. the staff were helpful when i asked about getting around the city, which i found valuable. the hotel looked after my bags securely, so i could have a last look around.

0 Helpful

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